Goby Health LLC DBA GobyMeds Terms of Service

These Terms of Service govern your use of the website located at https://www.gobymeds.com and any related services provided by Goby Health LLC DBA GobyMeds.

By accessing https://www.gobymeds.com, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by Goby Health LLC DBA GobyMeds.

We, Goby Health LLC DBA GobyMeds, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.

These Terms of Service were last updated on July 19, 2024.

Limitations of Use

By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:

  • modify, copy, prepare derivative works of, decompile, or reverse engineer any materials and software contained on this website;
  • remove any copyright or other proprietary notations from any materials and software on this website;
  • transfer the materials to another person or "mirror" the materials on any other server;
  • knowingly or negligently use this website or any of its associated services in a way that abuses or disrupts our networks or any other service Goby Health LLC DBA GobyMeds provides;
  • use this website or its associated services to transmit or publish any harassing, indecent, obscene, fraudulent, or unlawful material;
  • use this website or its associated services in violation of any applicable laws or regulations;
  • use this website in conjunction with sending unauthorized advertising or spam;
  • harvest, collect, or gather user data without the user’s consent; or
  • use this website or its associated services in such a way that may infringe the privacy, intellectual property rights, or other rights of third parties.

Intellectual Property

The intellectual property in the materials contained in this website are owned by or licensed to Goby Health LLC DBA GobyMeds and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.

This constitutes the grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by Goby Health LLC DBA GobyMeds at any time.

User-Generated Content

You retain your intellectual property ownership rights over content you submit to us for publication on our website. We will never claim ownership of your content, but we do require a license from you in order to use it.

When you use our website or its associated services to post, upload, share, or otherwise transmit content covered by intellectual property rights, you grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to use, distribute, modify, run, copy, publicly display, translate, or otherwise create derivative works of your content in a manner that is consistent with your privacy preferences and our Privacy Policy.

The license you grant us can be terminated at any time by deleting your content or account. However, to the extent that we (or our partners) have used your content in connection with commercial or sponsored content, the license will continue until the relevant commercial or post has been discontinued by us.

You give us permission to use your username and other identifying information associated with your account in a manner that is consistent with your privacy preferences and our Privacy Policy.

Liability

Our website and the materials on our website are provided on an 'as is' basis. To the extent permitted by law, Goby Health LLC DBA GobyMeds makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.

In no event shall Goby Health LLC DBA GobyMeds or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if Goby Health LLC DBA GobyMeds or an authorized representative has been notified, orally or in writing, of the possibility of such damage.

In the context of this agreement, "consequential loss" includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.

Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.

Accuracy of Materials

The materials appearing on our website are not comprehensive and are for general information purposes only. Goby Health LLC DBA GobyMeds does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.

Links

Goby Health LLC DBA GobyMeds has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval or control by Goby Health LLC DBA GobyMeds of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.

Right to Terminate

We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.

Severance

Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of Delaware. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.

Order Cancelation Policy

  • IF YOU HAVE NOT MET WITH THE MEDICAL TEAM:
    • If you have placed an order but you have not yet interacted with the medical team, please do not proceed further with your visit, and contact support to process your cancelation and issue a refund. If you meet with the medical team but decline to utilize the resulting prescription, you may be assessed a $50 medical consultation fee.
  • IF YOU HAVE MET WITH THE MEDICAL TEAM BUT DO NOT HAVE A PRESCRIPTION:
    • If you have placed an order and met with the medical team, but they were unable to issue a prescription for any reason, please contact support. We can attempt to solve any issues you are experiencing and, if unable to move forward with a prescription, we will process your cancelation and issue a refund.
  • IF THE MEDICAL TEAM HAS SENT YOUR PRESCRIPTION TO THE PHARMACY FOR FULFILLMENT:
    • We cannot guarantee the ability to cancel an order once the medical team has sent your prescription to the pharmacy for processing and fulfillment. If you contact us prior to shipping your order from the pharmacy, we will make every effort to intercept the order and prevent the shipment. If we can successfully intercept your order from shipping, we will issue a refund for the medication, and you may be assessed a $50 medical consultation fee.
  • IF YOUR MEDICATION HAS ALREADY SHIPPED:
    • Under any circumstances, we are unable to cancel orders once they are shipped with prescription medication.

Return Policy

  • Due to regulations regarding the handling of prescription medication, we are unable to accept returns, exchanges, or offer refunds for returned medication.

Refund Policy

  • Refunds are issued for any patient who is unable to obtain a prescription for medication via our platform. If this applies to you, please contact support and we will help expedite the refund process for the affected order.
  • If you feel there is an issue with your order that may entitle you to a refund, please contact support to initiate an investigation.
    • We cannot issue refunds for used medication. In some instances, we may require you to return the unused portion of your medication along with containers and packaging materials in order to investigate a claim and consider a refund.
  • In certain cases, a refund may be issued, and you may be assessed a $50 medical consultation fee for services rendered.

Licensure Information

All pharmacies and medical practitioners associated with Goby Health LLC doing business as GobyMeds are licensed or registered in all required jurisdictions.

Transparency

We are committed to transparency in our business practices. We make every effort, to the best of our ability, to provide information to our users that is accurate and truthful at the time it was published. If you have any questions or need further information, please contact us at support@gobymeds.com.

Contact Information

For any inquiries or support, please contact us using the following details:

Goby Health LLC
8 The Green, Ste. A
Dover DE 19901

Email: support@gobymeds.com