Free Shipping On All Orders
These Terms of Service govern your use of the website located at https://www.gobymeds.com and any related services provided by Goby Health LLC DBA GobyMeds.
By accessing https://www.gobymeds.com, you agree to abide by these Terms of Service and to comply with all applicable laws and regulations. If you do not agree with these Terms of Service, you are prohibited from using or accessing this website or using any other services provided by Goby Health LLC DBA GobyMeds.
We, Goby Health LLC DBA GobyMeds, reserve the right to review and amend any of these Terms of Service at our sole discretion. Upon doing so, we will update this page. Any changes to these Terms of Service will take effect immediately from the date of publication.
These Terms of Service were last updated on July 19, 2024.
By using this website, you warrant on behalf of yourself, your users, and other parties you represent that you will not:
The intellectual property in the materials contained in this website are owned by or licensed to Goby Health LLC DBA GobyMeds and are protected by applicable copyright and trademark law. We grant our users permission to download one copy of the materials for personal, non-commercial transitory use.
This constitutes the grant of a license, not a transfer of title. This license shall automatically terminate if you violate any of these restrictions or the Terms of Service, and may be terminated by Goby Health LLC DBA GobyMeds at any time.
You retain your intellectual property ownership rights over content you submit to us for publication on our website. We will never claim ownership of your content, but we do require a license from you in order to use it.
When you use our website or its associated services to post, upload, share, or otherwise transmit content covered by intellectual property rights, you grant to us a non-exclusive, royalty-free, transferable, sub-licensable, worldwide license to use, distribute, modify, run, copy, publicly display, translate, or otherwise create derivative works of your content in a manner that is consistent with your privacy preferences and our Privacy Policy.
The license you grant us can be terminated at any time by deleting your content or account. However, to the extent that we (or our partners) have used your content in connection with commercial or sponsored content, the license will continue until the relevant commercial or post has been discontinued by us.
You give us permission to use your username and other identifying information associated with your account in a manner that is consistent with your privacy preferences and our Privacy Policy.
Our website and the materials on our website are provided on an 'as is' basis. To the extent permitted by law, Goby Health LLC DBA GobyMeds makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties including, without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property, or other violation of rights.
In no event shall Goby Health LLC DBA GobyMeds or its suppliers be liable for any consequential loss suffered or incurred by you or any third party arising from the use or inability to use this website or the materials on this website, even if Goby Health LLC DBA GobyMeds or an authorized representative has been notified, orally or in writing, of the possibility of such damage.
In the context of this agreement, "consequential loss" includes any consequential loss, indirect loss, real or anticipated loss of profit, loss of benefit, loss of revenue, loss of business, loss of goodwill, loss of opportunity, loss of savings, loss of reputation, loss of use and/or loss or corruption of data, whether under statute, contract, equity, tort (including negligence), indemnity or otherwise.
Because some jurisdictions do not allow limitations on implied warranties, or limitations of liability for consequential or incidental damages, these limitations may not apply to you.
The materials appearing on our website are not comprehensive and are for general information purposes only. Goby Health LLC DBA GobyMeds does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on this website, or otherwise relating to such materials or on any resources linked to this website.
The product information displayed at checkout, including but not limited to additives, Beyond Use Date (BUD), volume, and quantity configurations, is provided to us by third-party pharmacy partners. While we strive to ensure accuracy and keep this information as up-to-date as possible, we cannot guarantee its completeness or correctness. Product details may be subject to change at any time without notice. GobyMeds is not responsible for any discrepancies between the information provided and the final product dispensed by the pharmacy.
Goby Health LLC DBA GobyMeds has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement, approval or control by Goby Health LLC DBA GobyMeds of the site. Use of any such linked site is at your own risk and we strongly advise you make your own investigations with respect to the suitability of those sites.
We may suspend or terminate your right to use our website and terminate these Terms of Service immediately upon written notice to you for any breach of these Terms of Service.
Any term of these Terms of Service which is wholly or partially void or unenforceable is severed to the extent that it is void or unenforceable. The validity of the remainder of these Terms of Service is not affected.
These Terms of Service are governed by and construed in accordance with the laws of Delaware. You irrevocably submit to the exclusive jurisdiction of the courts in that State or location.
It is GobyMeds' policy to have orders fulfilled and shipped from our pharmacy partners as fast as they can be processed.
Once a prescription is received by one of our pharmacy parters, it is usually not possible to cancel the order, delay the order from shipping, or change the shipping address. If you submit a request to change any details of your order BEFORE the pharmacy has dispensed the medication and/or assigned a shipping label, we will make every effort to contact the pharmacy and accommodate the request, but we do not guarantee the ability to make any changes for orders that have reached this stage of fulfillment.
NOTE: There is a delay between the time the pharmacy has marked the order as shipped, and the time that GobyMeds receives the notification that the order is shipped. In some cases you may see in your patient portal that the order is still being fulfilled, although it has already shipped.
GobyMeds is responsible for ensuring your Rx is filled at one of our partner pharmacies, and shipped with tracking, within a reasonable timeframe. All of our packages are shipped cold-packed and expedited via either FedEx or UPS.
If the tracking for your package indicates that it is lost or damaged in transit, please contact us for a resolution.
GobyMeds is not responsible for stolen packages that have been tracked as successfully delivered with proof of delivery. If your package is missing but was delivered with proof of delivery, we strongly urge that you contact the courier and check with neighbors to locate the missing package.
Refunds are not typically available for stolen packages.
To help prevent missing packages, especially for orders shipped to locations with a history of stolen packages or mis-delivered packages, we strongly recommend that each patient takes control of every order delivery using the tracking number provided, and the following tools available for the relevant courier:
UPS My Choice
FedEx Delivery Manager
Using these available tools, you may submit requests to the courier to reschedule the delivery for a time you will be home, or to securely hold the package for pickup at a nearby location.
GobyMeds, at its sole discretion, may consider a refund or reshipment for stolen packages on a case-by-case basis, upon submission of a completed police report made by the purchaser, documenting the theft at the address provided with dates that match the theft event.
All pharmacies and medical practitioners associated with Goby Health LLC doing business as GobyMeds are licensed or registered in all required jurisdictions.
We are committed to transparency in our business practices. We make every effort, to the best of our ability, to provide information to our users that is accurate and truthful at the time it was published. If you have any questions or need further information, please contact us at support@gobymeds.com.
For any inquiries or support, please contact us using the following details:
Goby Health LLC
8 The Green, Ste. A
Dover DE 19901
Email: support@gobymeds.com
